He is professional, knowledgeable and available. He keep the process moving forward.

It was great! They are good at following up and staying on top of the next steps. Communication is clear and helpful. They made this complicated process easy for me.

very helpful and efficient

The process was rather easy. Mr Reid was very helpful and explained everything to me and the process of our application.

Time to look at LOC’s

Informative and easy!

I think he was excellent from start to finish. Was available at all steps throughout process.

Zachary was friendly and professional and made the whole process very easy and stress-free.

Zachary was great. Very informative and courteous! Great experience.

Very professional and helpful with my loan application & experience.

Incredibly professional manner of conducting business with me and incredibly knowlegable.

Very efficient and made sure we we in the loop every step of way

Use them. The process is not stressful and they are very good.

Very helpful and kept us informed every step of the process.

Very responsive and knowledgeable.

I just refinanced with NewRez ,they’re fantastic to deal with . Call this Guy Zackary Reid . Tell him I recommend you to him. The entire staff was great to work with. I am happy I did . The internet pushes you to use Rocket Mortgage! They dont treat you like NewRez does .

I had never utilized a home equity loan before, but when I made my initial consulrstion consultation with Zachary Reed, he explained the process in grest deal. With hiz invaluable help, this became a reality for me! And I can now say I will be debt-Free by the 1st if the year. A few anxioud anxious moments, but all worked out very well, much better than expected. However i I didn't get my partial bi-weekly mortgage canceled soon enough as who I spoke to said it would be canceled, but it was not, I would asdume that will sent to me in the form of a check or? everyone whom I dealt with was very professional and I felt i I was in good hands! Now will work on getting my credit back in order , smooth sailing ahead! Thank you all! And Happy Happy Thanksgiving

Every interaction was professionally pleasant. The clear, complete, and mutual understanding of everyone invloved made the process to closing very smooth.

Did great

The process was easy to understand and quick.

Everyone was nice, prompt, thorough, and very helpful. It was an overall smooth process.

Zach and Brennan made the process for our home equity loan so easy from start to finish! Because of them, we have now been able to purchase the land next to our current home, which has now opened up many possibilities for our family. Thank you both for making this process easy and always keeping me informed!

Great communication, had me questions answered and was very friendly. Zachary was a front runner.

You guys made it fast and easy very good performance i appreciated the help couldn?t ask for anything better! So thank you guys

Everyone was very polite and professional.